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Contact Us

Need assistance? Our concierge team is here to assist. Whether you have questions regarding our products, shipping, returns, product care, or a past order, our team is here to provide you with support. If you have questions about our eternity florals, please be sure to review our eternity flowers FAQ for more information.


customer service hours of operation

Mon - Fri: 8am - 9pm EST
Sat: 9am - 6pm EST
Sun: 9am - 2pm EST (Email & Live Chat only)

 

Customer Service Email:
Get in touch with our team by submitting this form.

 

Customer Service Phone Number:
1-800-808-9830


other inquiries 

Creator inquiries
creators@venusetfleur.com

 

Business Inquiries
corporate@venusetfleur.com

 

Partnership Inquiries
partnerships@venusetfleur.com