Contact Us

Need assistance? Our concierge team is here to assist. Whether you have questions regarding our products, shipping, returns, product care, or a past order, our team is here to provide you with support. If you have questions about our eternity florals, please be sure to review our eternity flowers FAQ for more information.

customer service hours of operation

Mon - Fri: 8am - 9pm EST
Sat & Sun: 9am- 6pm EST

Chat with our Venus ET Fleur specialists:
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Customer Service Email:
info@venusetfleur.com

Customer Service Phone Number:
1-800-808-9830

other inquiries 

Creator inquiries
creators@venusetfleur.com or apply here

Business Inquiries
corporate@venusetfleur.com

Partnership Inquiries
partnerships@venusetfleur.com