Hi Hamza,
Thank you so much for taking the time to share your experience with us. We are truly sorry to hear that your arrangement did not arrive in the beautiful condition we always intend for our customers to receive.
We would love the opportunity to make this right for you. Kindly, please expect one of our Floral Advisors to reach out to you by email shortly to personally assist you.
We are committed to ensuring your experience with Venus et Fleur is nothing short of exceptional.
Thank you again for bringing this to our attention—we genuinely appreciate the opportunity to make it right. 🤍